Information privacy notice.
Privacy policy for Microgon
{Last updated 2026}
We believe transparency builds trust. This privacy policy explains exactly how we handle your information when you work with us on branding projects, visit our website, or connect with our team. We’ve written this in plain language because we respect your time and intelligence.
What Information we collect and why?
Information you share with us directly
When You Reach Out or Become a Client
- Your name, business name, and contact details (email, phone number, address)
- Project briefs, creative requirements, and brand vision documents
- Payment information and billing addresses
- Any creative assets, logos, photos, or content you provide for projects
- Communications you send us through email, contact forms, or meetings
Why We Need This
We can’t create your dream brand identity without understanding your vision. We use this information to deliver exceptional branding services, communicate about projects, send invoices, and maintain our professional relationship.
When You Visit Our Website
- Your IP address and general location (city/country level)
- Pages you view, time spent on site, and how you navigate
- Device type, browser, and operating system information
- Referring websites and search terms that brought you to us
Why We Collect This
Understanding how people discover and experience our website helps us improve your browsing experience and showcase our work more effectively.
Information We Gather Automatically
Cookies and Similar Technologies We use cookies (small data files stored on your device) to remember your preferences, analyze website traffic, and personalize your experience. You can control cookies through your browser settings, though some features may not work without them.
Analytics and Performance Data We use analytics tools like Google Analytics to understand website performance, visitor behavior patterns, and marketing effectiveness. This data is aggregated and anonymized whenever possible.
Primary uses.
How do we use your information?
Delivering Outstanding Branding Services
- Creating logos, brand guidelines, marketing materials, and visual identities
- Managing project timelines, revisions, and deliverables
- Communicating updates, seeking approvals, and gathering feedback
- Providing customer support and addressing questions
Business Operations
- Processing payments and maintaining financial records
- Sending invoices, receipts, and payment confirmations
- Managing contracts and legal agreements
- Maintaining accurate client records
Improving Our Services
- Analyzing website traffic to enhance user experience
- Understanding which services interest potential clients most
- Gathering feedback to refine our creative process
- Testing new design approaches and portfolio presentations
Security measures.
How We Protect Your Information
Technical Safeguards
- Industry-standard encryption (SSL/TLS) for data transmission
- Secure cloud storage with encrypted backups
- Regular security updates and vulnerability assessments
- Password-protected access with multi-factor authentication
- Firewall protection and intrusion detection systems
Organizational Safeguards
- Limited access—only team members working on your project see your information
- Confidentiality agreements with all employees and contractors
- Regular staff training on data protection best practices
- Secure disposal of physical documents through shredding
- Clean desk policies and locked file cabinets
Project File Security: Your creative assets, brand documents, and project files are stored on secure servers with restricted access. We never leave client work unprotected.
Control over.
Your Privacy Rights and Choices
Access Your Information
You can request a copy of all personal information we hold about you. We’ll provide it in a readable format within 30 days.
Correct or Update Information
Notice something outdated? Contact us anytime to correct or update your details.
Delete Your Information
You can request deletion of your personal information. We’ll comply unless we need to retain it for legal or contractual obligations (like tax records or active projects).
Object to Processing
You can object to how we use your information for marketing or other purposes not essential to delivering your branding services.
Data Portability
Request your data in a structured, machine-readable format to transfer elsewhere.
Withdraw Consent
If we’re processing your information based on consent, you can withdraw it anytime.
How to Exercise Your Rights
Email us at info@microgon.com with your request. We’ll respond within 30 days and verify your identity to protect your information.
Cookies types.
Cookies and Tracking Technologies
Essential Cookies (Strictly Necessary)
Required for website functionality—remembering items in contact forms, maintaining logged-in sessions. These cannot be disabled.
Analytics Cookies
Help us understand how visitors use our website through Google Analytics and similar tools. We use this to improve navigation and content.
Marketing Cookies
Track your visits across websites to show relevant ads. These are optional and require your consent.
Preference Cookies
Remember your settings and preferences for return visits, like language or display preferences.
Managing Cookie Preferences
You can control cookies through:
- Your browser settings (most browsers let you refuse cookies)
- Our cookie consent banner when you first visit
- Third-party opt-out tools like the Network Advertising Initiative
Note: Disabling certain cookies may limit website functionality.
Contact Us About Privacy
Questions, Concerns, or Requests?
We’re here to help and take your privacy seriously. Reach out anytime:
Email: info@microgon.com
Phone: +92 3435 270 616
Response Time:
We aim to respond to all privacy inquiries within 48 business hours.